At UK Online Sales, we strive for customer satisfaction and offer a straightforward refund and exchange policy.
Returns & Exchanges:
- Items must be returned within 30 days of purchase.
- Products must be in unused, original condition with tags and packaging.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refund Process:
- Once the returned item is received and inspected, refunds will be issued to the original payment method within 7-10 business days.
- Shipping fees are non-refundable unless the return is due to an error we made.
Non-Refundable Items:
- Used or damaged products.
- Custom or personalized items.
- Clearance or final sale products.
How to Initiate a Return:
To request a return or exchange, contact our support team at info@ukonlinesales.com with your order details.
We are committed to ensuring a seamless shopping experience and appreciate your trust in UK Online Sales.